Privacy Policy Statement for Traders

This policy explains how we collect, use, store, and share your information when you access our AI recommendations platform from Canada. We prioritize your privacy and comply with all national regulations.

Data Collected From Users

We collect only information needed for platform access, communication, and compliance purposes.

• Contact details such as name, email address, and telephone provided during account creation or inquiry.
• Usage data including login times, device information, and interactions with platform features.
• Information to meet regulatory requirements, such as documents verifying your identity and jurisdiction.
• Cookies and analytic tracking data to enhance platform performance and user experience.

How We Use Your Data

Your data supports platform improvement, security, and required user notifications.

• Responding to inquiries, requests, or feedback you submit to our team.
• Improving the functionality, performance, and reliability of our recommendation tools.
• Ensuring adherence to regulatory standards and responding to lawful law enforcement requests.
• Personalizing content and communication based on your platform interaction history.

Legal Basis for Processing

We process your data under Canada’s federal privacy laws and, where applicable, express consent.

Data processing is conducted only with your consent, through contract necessity, or legal compliance as required by regulators. You may withdraw consent at any time.

Sharing Your Information

We share your data strictly as needed for service provision and regulatory compliance.

• Third-party service providers offering secure functions like cloud storage, analytics, or compliance checks, always under contractual safeguards.
• Legal authorities if disclosure is required for lawful investigations or compliance.
• Business transfer scenarios—such as merger or acquisition—under confidentiality agreements.

Data Security

We use encryption, access controls, and monitoring systems to protect your data. Regular reviews ensure technical and organizational safeguards remain current and effective against risks.

Your Rights

You have rights regarding your information under Canadian law.

• Request access to data we hold about you and receive copies in a readable format.
• Ask for corrections or updates if your personal information is inaccurate or out-of-date.
• Request deletion or restriction of certain data subject to regulatory retention requirements.
• Withdraw previously given consent for processing, except where legally required.

Cookies and Tracking

Cookies monitor platform usage and personalize your experience. To review full details, see our separate cookie policy.

Cookie Policy Cookie Policy

Contact Us

For privacy questions or requests, connect with our support team using the contact details below.

Privacy Policy Updates and Notices

We may revise this policy when legal or functional changes occur. New versions become effective after posting.